1. GENERAL PRINCIPLES

Protecting your privacy is very important to us. This Privacy Policy has been accordingly developed to protect your personal information and keeping it confidential. We have built our systems and processes to protect your privacy on systems and the website www.ecovibes.store which are directly controlled by us. However, we are not liable for any unauthorized or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example other websites that have links to www.ecovibes.store. You should take note that the information and privacy practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks, may be different from ours. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

Your information (collectively referred to as “Personal Information”) is categorized as follows:

(a) Profiling Information: Information which you provide when you register as a user, which may include some or all of the following: Information about your personal identity such as gender, marital status, age, preferences, likes and dislikes etc.; Your contact details such as your physical addresses, postal addresses, mobile number, email id etc. 

(b) Payment and Account Information: Your account history with us including (without limitation) all billing information and communications, payment history etc. We however do not hold any account details, credit card numbers or other confidential banking information. All Credit card and Debit card payments are processed through secure and trusted payment gateways managed by leading Indian Payment Gateway solution providers.

(c) Service Usage: Information about your navigation through our website, pages that you visit and products that you view. 

(d) Log information: Information such as your web request, devices used, IP address, browser type, browser language, date and time of request.

(e) Transactional Information: Transactional history (other than banking details) about your e-commerce activities. 

(f) Correspondence Information: Content, information about your correspondence, and the destination/origin of communications between you and any other person using our Services, which include email communications, blog, and discussion board communications, experts forum communications, membership of newsletters etc. 

(g) User IDs: Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services. 

(h) Stored Information: Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc. 

We only collect your Personal Information to conduct our business and to enable us to deliver and improve our Services. We do not for any reason whatsoever; sell your Personal Information to any third party or otherwise trade on it.

We will only disclose your Personal Information in accordance with this Privacy Policy. If we want to use it for any other purpose, we will obtain your prior written consent. If you decline to submit personal information to us, then we will unfortunately not be in a position to provide the Services to you. Any of your information which you provide when you use certain Services and are to an open, public environment or forum including (without limitation) any blog, community or discussion board, is not confidential, does not constitute Personal Information, and is not subject to protection under Privacy Policy. Since such public environments are accessible by third parties, it is possible that third parties may collect and collate and use such information for their own purposes. You should accordingly be careful when deciding to share any of your Personal Information in such public environments. Information, which is disclosed publicly, is also shared with our affiliates, third party service providers, sponsors of competitions etc. unless expressly stated otherwise. We are not liable to you or any third party for any damages that you or any third party may suffer howsoever arising from your disclosure of Personal Information in any public environment. You accordingly disclose information in a public environment at your own risk.

2. RIGHT TO COLLECT

By accepting the Terms & Conditions you agree that we may collect and store your Personal Information as long as you use our Services subject to the limitations set out in this Privacy Policy.

2.1 We collect your Profiling Information and Payment and Account Information for the following reasons: 

(a) We need your identity details, contact details, and account history to manage our relationship with you and provide Services to you. We may use this information for suggesting products and promotional offers and schemes. 

(b) We use certain parts of your information in an aggregated form to compile statistical and demographical profiles for our business and marketing activities. We will not disclose any of your information that is capable of being used or interpreted in such a manner as to identify you. 

2.2 We collect and store your Service Usage and Transactional Information to: 

(a) Determine and verify the Service Charges payable by you and to administer our relationship with you. 

(b) Comply with any statutory or regulatory requirement. 

(c) Compile statistical and demographical profiles about you for our business and marketing activities and to customize our Services to you. While we are entitled to use such information about you for our own internal business purposes without limitation, we will not disclose any of your information which can be used or interpreted in such a manner as to identify you; and 

(d) Monitor your use of our Services for the purposes of ensuring compliance with our Terms & Conditions.

2.3 We collect and store your Correspondence Information and Personal Identifiers to: 

(a) Comply with our obligations under law; and 

(b) Monitor your use of our Services in order to ensure your compliance with our Terms & Conditions.

Please note that when you place an order, some of your Personal Information will be passed on to the others who shall need to have access to some Personal Information like courier companies, credit card processing companies, vendors etc. to enable them and EcoVibes to perform their duties and fulfill your order requirements.

Any Personal Information which we collect and which we may use in an aggregated format ensuring you are not individually identified is our property. We may use it, in our sole discretion and without any compensation to you, for any legitimate purpose including (without limitation) the commercial sale thereof to third parties.

Sometimes we use “cookies” so that we can provide you with more customized information when you return to our website. “Cookies” are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our Services to you. You can set your browser to notify you when you are sent a “cookie”, giving you the chance to decide whether or not to accept it. If you do accept a “cookie”, you thereby agree to our use of any Personal Information collected by us using that Cookie.

You may update your Profiling Information at any time on the website. You acknowledge and agree that in the interests of improving personalization and Service efficiency, we may, under controlled and secure circumstances, share your Personal Information with our affiliates (an entity which is our subsidiary or holding company or a subsidiary of our holding company or an entity which controls, is controlled by or is under common control with us).

3. GENERAL EXCEPTIONS

If we are required to intercept, disclose, monitor and/or store your Personal Information: (a) by law; (b) to conduct our business; (c) to secure our systems; or (d) to enforce our own rights, we will do so in the manner as prescribed by law.

Such interception, disclosure, monitoring and storage may take place without your knowledge. In that case, we will not be liable to you or any third party for any damages howsoever arising from such interception, disclosure, monitoring and storage. In order to ensure that all our Users comply with the Terms & Conditions, we may monitor your Personal Information to the extent that this may be required to determine compliance and/or to identify instances of non-compliance. To ensure that the security and integrity of our Services are safeguarded, we may monitor your Personal Information. This monitoring may include (without limitation) the filtering of incoming and outgoing electronic data messages to identify, limit and/or prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content. We may under certain circumstances procure an element of the Services from a third party service provider. To the extent that it may be necessary, and solely for the purposes of providing the Service to you, you agree that we may disclose to such third party any of your Personal Information that may be necessary for the procurement of services from the third party.

3. Security
   EcoVibes is committed to the protection of the personally identifiable information that you share with us. We utilize a combination of physical and electronic security technologies, procedures, and organizational measures to help protect your personally identifiable information from unauthorized access, use or disclosure. When we transfer sensitive personal information (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology. Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Once we have your information, and it is in our possession, we adhere to strict guidelines to protect it against unauthorized access. While we strive to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure and, accordingly, we cannot guarantee or warrant the security of any information you disclose or transmit to us.
4. Phishing
   Safeguarding information to help protect you from identity theft is a top priority and we at EcoVibes take all measures to protect identity theft. We do not and will not, at any time, request your credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.
5. Links
   This website may contain links which may lead you to other websites. Please note that once you leave our website you will be subjected to the Privacy policy of the other website and this Privacy policy will no longer apply.
6. Third party advertising
   Our site may include third-party advertising and links to other Web sites. We do not provide any personally identifiable customer information to these advertisers or third-party Web sites.
   
   These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or “serve”) the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called “ad networks” or “network advertisers”), including information about how to opt-out of their information collection.

Although EcoVibes  does not provide any personal information to advertisers, advertisers (including ad-serving companies) may assume that users who interact with or click on a personalised advertisement meet the criteria used to personalise the ad. 

BY USING THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY POLICY. ECOVIBES RESERVES THE RIGHT, IN OUR SOLE DISCRETION, TO CHANGE, MODIFY, AND OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY AT ANY TIME.

If you have any questions about this Privacy Policy, please feel free to CONTACT US via the links at the bottom of the website or write to us at info@ecovibes.com.

ALL MATTERS OF DISPUTE ARE SUBJECTED TO THE JURISDICTION  OF THE MUMBAI  COURTS  ONLY.